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Frequently Asked Questions
HOW TO CARE FOR YOUR ERAEN DUVET?
Washing an alpaca duvet in water would inevitably lead to the felting of the wool, rendering it unusable. However, there is no need for concern; alpaca wool is self-cleaning and allows for excellent air circulation, meaning that frequent airing is sufficient to keep your duvet clean. In the event of an accident, a damp cloth can be used for spot treatment. For enhanced effectiveness, you may also use a vinegar solution on your cloth.
Should a significant incident occur, a gentle professional dry cleaning process is recommended.
SMALL AMOUNTS OF WOOL ARE ESCAPING FROM MY DUVET, IS THIS NORMAL?
Eraen duvets are entirely natural, which is why we do not use chemically sealed textile casings to keep the fiber inside the duvet. We have engineered our cotton so that its weave is as tight as possible without altering the characteristics of alpaca wool. We all have different sleeping habits, and some may notice tiny amounts of wool escaping from their duvet, while others will not experience this at all. Do not worry if this occurs; it is a natural phenomenon that varies in intensity depending on the sleeper, and it has been taken into account during the design of our duvets. After a few days of use, the duvet will stabilize.
WHY CHOOSE ALPACA WOOL?
Alpaca wool, rare and precious, offers excellent thermal insulation, ideal for a year-round duvet. Naturally hypoallergenic and moisture-wicking, it ensures healthy and restorative sleep.
If you are looking for the ideal duvet for any season to always sleep peacefully, alpaca wool is perfect for you!
Outperforming duck or goose down, its lightness and insulating power make it the ultimate comfort choice, without the heaviness of traditional duvets.